Spiritex will accept unworn or defective merchandise for return or exchange within 30 days of shipping date. Return authorization is not required. Return shipping is the responsibility of the customer. If you elect to exchange your item, we will cover the shipping back to you. We do not accept returns that have strong odors. Please keep your purchases away from pets, smoke, and perfume until you are sure you want to keep them.
Ship returns to:
2004 Riverside Dr.
Asheville, NC 28804
Please call (828)585-6822 for help with returns
Please ship back to us the item(s) you would like to return via your preferred shipping method, with the original invoice number, and indicate whether you would like to exchange it for another item or if you would like to return it all together. Items will be refunded in the manner of the original payment.
Your order will generally ship 3-5 business days from when it was placed but please plan for and allow up to 5 days processing time from the date you place your order. We do offer rush shipping upon request.
USPS is used for small orders (less than $100 worth of merchandise). Due to many larger orders being lost in the past, and little to no insurance options, we WILL NOT ship USPS for any order valued over $100 without a signed waiver stating you understand that we will not be liable for any lost packages.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Spiritex will not be responsible for printing defects up to 3% on jobs of 100 shirts per design, and up to 10% on jobs of less than 100 pieces. Please keep this in mind when ordering; it is never a bad idea to order extras to account for potential misprints.